Simple, transparent pricing

Pay per call based on complexity. No hidden fees, no long-term contracts.

Most Popular

Standard

For practices of any size that want automated insurance calls without a long-term contract.

$4.00 per call
Get Started
100 call minimum per month
Benefits & eligibility verification
Claims status checks
Prior authorization status
2 business day SLA
API access
Custom call scripts
Webhook notifications
Email support

Enterprise

For large organizations with high volume and custom integration needs.

Custom
Contact Sales
Everything in Standard
Custom volume pricing
Dedicated account manager
Custom integrations (EHR/PMS)
Priority on-call support
Health Harbor Copilot

Pricing for Copilot

Keep your team on every call while Copilot handles the busywork, so agents close inquiries faster, get answers right the first time, and never miss a detail. Start pay as you go, then scale to your whole team as the time savings add up.

Pay as you go

Usage-based pricing for teams that want Copilot without a per-seat commitment.

$1.00 per call
Get Started
Live dual-speaker transcription
Real-time answer verification
Structured per-inquiry call forms
AI pre- and post-call summaries
Encrypted recording upload & stitching
No per-seat commitment
Email support
Most Popular

Team

For teams that want to equip everyone with Copilot.

$99 per team member / month
Get Started
Unlimited calls per agent
Live dual-speaker transcription
Real-time answer verification
Structured per-inquiry call forms
AI pre- and post-call summaries
Encrypted recording upload & stitching
Email support

Enterprise

For large operations with high agent counts and custom integration needs.

Custom
Contact Sales
Everything in Team
Volume-based pricing
Dedicated account manager
Custom integrations (EHR/PMS)
SSO & advanced security controls
Priority on-call support

Want the full tour? Learn more about Copilot.

How pricing works

We charge based on call complexity and volume so you only pay for what you need.

Call Complexity

A simple benefits check costs less than a complex multi-step verification. You're charged based on call complexity, not call duration.

Volume

Whether you submit a hundred or a hundred thousand calls per month, volume-based discounts help you scale affordably.

Frequently asked questions

What counts as a call?

A call is a single request to an insurance payor — for example, checking benefits, claims status, or prior auth for one patient with one payor. Multi-part verifications (e.g., benefits + prior auth) count as separate calls.

What types of calls do you handle?

We handle eligibility and benefits verification, claims status checks, and prior authorization status inquiries across supported payors and specialties.

What is your turnaround time?

Most calls return results within 24 hours. Our SLA is 2 business days for all customers on Standard and Enterprise plans.

Do you offer volume discounts?

Yes. Enterprise plans include custom volume-based pricing. For high-volume Standard usage, contact us for a tailored rate.

Is there a free trial?

We offer a pilot program where you can test Health Harbor with a limited set of calls. Book a call with our team to get started.

Ready to stop calling insurance?

Book a discovery call and we'll find the right plan for your practice.

Book a Discovery Call